EU AI Act, Article 4 — Template for providers and deployers of AI systems
Describe the organisation, its use of AI systems and the roles that interact with them.
Cover organisation name, sector, headcount, AI systems currently in use or being deployed, their risk levels under the AI Act, and the internal roles interacting with those systems (developers, deployers, operators, business users, affected-person-facing staff, contractors).
Assess the baseline AI literacy of the audience and the gap to the level required for their role and context.
Consider current literacy baseline, role-specific knowledge gaps, required technical depth, awareness needs for affected persons, and any context-specific requirements (e.g. sector, vulnerable user groups, high-risk use cases). Article 4 requires measures to take into account technical knowledge, experience, education, training, context of use and the persons on whom AI systems are used.
Describe the training programme — what is delivered to whom, how, and on what schedule.
Cover target audience, delivery method (e-learning, workshops, onboarding, refresher), training schedule and cadence, and the person responsible for delivery. Training should cover AI Act basics, risk classification, organisation-specific AI systems, human oversight, and incident handling.
Document the programme, its implementation and how you demonstrate compliance over time.
Programme description, implementation date, review frequency, responsible officer, documentation of measures taken, evidence of completion (attendance, assessments, certificates) and the continuous improvement plan. Article 4 has applied since 2 February 2025 — evidence should cover the period from the adoption date onwards.